Privacy Policy

Introduction

At Trading Wize, we highly value your trust and are committed to maintaining ethical standards in collecting, using, and securing any information you provide as a Seller/Mentor/Tuition Owner, User, or Student. This policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services, including our website (www.tradingwize.com), and other associated applications, websites, and services operated by Trading Wize.

Please read this privacy policy carefully before using our Application, Website, or services. By using our website, Application, or services, you agree to the terms of this policy and consent to the collection and use of your information as described herein. If you do not agree with this policy, please do not use our website, Application, or services.

User Provided Information/Data

When you register for our application, services, or website, we collect the following information:

Personal Information: Your name, email address, location, mobile number, password, country, trading experience, and trading interests.

Transaction-Related Information: Payment details, responses to offers, and usage information of our applications.

Support Information: Information you provide when contacting us for help.

Interaction Data: Information collected when you participate in discussions, ask questions, or join sessions.

This information is classified as "private information," "sensitive private information," and "allied information" under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the "Data Protection Rules").

We use this information to provide services, send essential updates, and promote our offerings. You can withdraw your consent at any time by contacting us in writing. However, withdrawal of consent may limit your ability to use our services.

Information is collected automatically.

Our Application, Website, and Services may automatically collect information such as:

Device Information: Type of mobile device, unique device ID, IP address, mobile operating system, and browser type.

Usage Information: Details about how you use our Application, Website, and Services.

Use and Disclosure of Your Private Information

Trading Wize reserves the right to disclose private information if required by law or to protect our rights. We use the collected information to analyze trends, research, and improve our application, website, and services. We may share anonymized data with third-party service providers to enhance the user experience. We do not sell, trade, or rent your personal information to third parties without your consent.

Security Measures

We implement physical, electronic, and procedural safeguards to protect your information. Access to your information is restricted to authorized employees who need it to operate, develop, or improve our services. While we strive to ensure the security of your information, no system can guarantee complete protection against potential security breaches.

Data Retention

We retain user data for at least two years after account activation. This period may be extended to comply with legal requirements or shortened if necessary to free up storage space.

Cookies

We use cookies to track user preferences, facilitate faster logins, and aggregate user data to analyze trends. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.

Links to other sites

Our website may contain links to other sites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Notifications

We may contact you via email or phone to inform you about new services or other relevant information.

User Rights

You have the right to correct any errors in your personal information, and we request that you stop using your information. To exercise these rights, contact us in writing. We may only provide services if we can use your information.

User Agreement

By registering with us, you consent to our collecting, processing, and using your information as described in this policy. Your information will be processed in India and subject to Indian data protection laws.

Changes to this Privacy Policy

As Trading Wize evolves, this privacy policy will reflect new practices. We encourage you to review this policy regularly for any changes.

Contact Information

If you have any questions or complaints regarding this policy, please contact our complaint officer at:

Trading Wize Complaint Officer

Email: info@tradingwize.com

We will address your concerns at the earliest opportunity.

Interesting news related to privacy in trading education apps

In 2024, privacy concerns in the education sector, particularly in trading education apps, will become a focal point. With increasing data breaches and unauthorized data access incidents, users are more vigilant about how their personal information is handled. Regulatory bodies worldwide enforce stricter data protection laws to ensure user data is securely managed and processed. Trading Wize is committed to adhering to these regulations to provide users with a safe and secure environment.

Numeric Data Table Related to Data Privacy

In 2024, privacy concerns in the education sector, particularly in trading education apps, have become a focal point. With increasing incidents of data breaches and unauthorized data access, users are more vigilant about how their personal information is handled. Regulatory bodies worldwide are enforcing stricter data protection laws to ensure user data is securely managed and processed. Trading Wize is committed to adhering to these regulations to provide a safe and secure environment for our users.

Data Category
Details
Personal InformationName, Email, Location, Mobile Number
Transaction InformationPayment Details, Offer Responses
Support InformationContact Information, Support Queries
Interaction DataParticipation in Discussions, Queries
Device InformationDevice Type, Unique Device ID, IP Address
Usage InformationApplication and Website Usage Patterns

Trading Wize is dedicated to maintaining your trust in us by ensuring your data is collected, used, and secured ethically and responsibly. Our privacy policy reflects our commitment to transparency and user protection. As we continue to grow and evolve, we will keep enhancing our privacy practices to meet the highest standards. If you have any questions or need further clarification, please do not hesitate to contact us.